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> Workshops  >  For Teams  >  Interpersonal Skills & Conflict Management for Team Members

Interpersonal Skills & Conflict Management for Team Members

 

WORKSHOP OBJECTIVES

To facilitate the members to :

  • Identify personal needs in an interpersonal relationship.

  • Identify their approaches to interpersonal conflicts.

  • Identify individual preferences to Giving and Receiving feedback.

  • Identify & establish methods for developing interdependence and trust.

  • Develop negotiation skills.

CONTENTS

Topics included are :

  • Interpersonal styles and Johari window.

  • Self - disclosure and feedback tools.

  • Building deeper trust in relationships.

  • Developing interdependencies.

  • Use of non - verbal communication.

  • The art of listening in Conflict management.

  • Conflict Management style survey.

  • Developing people skills.

  • Negotiation Skills.

DURATION

2 to 3 Days

TERMINAL OBJECTIVES

By the end of the course the participants will be able to :

  • Demonstrate greater interpersonal sensitivity.

  • Develop trust amongst team members and other co-ordinates.

  • Receive and give meaningful feedback to other members.

  • Establish personal preferences in a conflict resolution situation.

  • Negotiate with team members for a positive outcome.

EVENT CONDUCTION METHODOLOGY

Experiential learning workshop using :

  • Work related simulations.

  • Management games.

  • Case study.

  • Video films.

  • Group discussions.

  • Presentations.

  • Self assessment tools.

  • Facilitator led Lectures & discussions.

CUSTOMIZATION

The learning event contents will be customized as per the learning application requirement of the customer organization. Consequently the duration of the program is likely to undergo some change.

Note : * Workshop can be customized to include personality type and its impact on interpersonal relationship using
             psychological testing instruments.

 
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