Every success has been attributed to effective strategizing. In the era of consumerism, customization and customerization, unique challenges are the order of the day. Thus arises the need for customized, need-based workforce training events leading to practice on the job what is learnt in the classroom unlike standard pre-designed quick fix events.
The process of tailoring the learning events begins by establishing the scope and learning need identification on the job, thro observations, interviews, questionnaires and discussions with respective job supporters of the target training audience in addition to interaction with customers through field accompaniment. This entire process lends relevance and focus to the training event thereby enhancing productivity.